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Kia of Columbia
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Kia of Columbia reviews
Information about Kia of Columbia
4,32
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPaW95TkRBEAE!2m1!1s0x0:0xc36d431bfeef5d2!3m1!1s2@1:CIHM0ogKEICAgICOioyNDA%7CCgsIi934lAYQqJmcTw%7C?hl=en-US
Agent Bear 007
google
https://www.google.com/maps/place/?q=place_id:ChIJ2auuadbJ3IcR0vXuvzHUNgw
2
Like most other Car Dealership Service Dept - Upselling is manditory and part of the process. most "service advisors" are paid in part at least if not in whole on commisson basis for work done.Often with services being recommended well beforeit's needed,or or unneeded work being done. I believe this has happened to me at Kia of Columbia. Buyer beware
1649988540
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybk9UTDlnRRAB!2m1!1s0x0:0xc36d431bfeef5d2!3m1!1s2@1:CIHM0ogKEICAgIC2nOTL9gE%7CCgwIvKfjkgYQ-P6HhAE%7C?hl=en-US
David Frey
google
https://www.google.com/maps/place/?q=place_id:ChIJ2auuadbJ3IcR0vXuvzHUNgw
I'm so sorry to see this review. At Kia of Columbia, customer service is at the heart of everything we do--we want every one of our guests to have a positive experience with us from start to finish. I'll be sure these comments are passed on so that they can be addressed immediately. Thank you again for taking the time out of your day to share this feedback with us!
1650340717
1
I had to drive over 1.5 hours to go to this dealership. The staff at the parts counter was very rude. I was directed to another dealership to get a new key made, when I spoke to the other dealership they informed me that I should not have been told that, and that it was not the first time that that had happened. Staff are not concerned about customer service. Get 'em in and get 'em out ASAP send to be the practice here.
1647612580
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXX05iejZ3RRAB!2m1!1s0x0:0xc36d431bfeef5d2!3m1!1s2@1:CIHM0ogKEICAgIDW_Nbz6wE%7CCgwIpKXSkQYQqO-o8wI%7C?hl=en-US
Maggie Holley
google
https://www.google.com/maps/place/?q=place_id:ChIJ2auuadbJ3IcR0vXuvzHUNgw
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
1647912110
5
Derek Scott helped me get into a newer car even with me having some financial troubles the past year he worked with me to get the payment low enough I could afford it so o had a reliable car thanks Derek
1628453460
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhNDh1ZldnEAE!2m1!1s0x0:0xc36d431bfeef5d2!3m1!1s2@1:CIHM0ogKEICAgICa48ufWg%7CCgwI1PTAiAYQ0NmbxwM%7C?hl=en-US
Aaron Thill
google
https://www.google.com/maps/place/?q=place_id:ChIJ2auuadbJ3IcR0vXuvzHUNgw
Thank you so much, Aaron! Matt is the best, right? Enjoy the Telluride!
1628523098
5
We purchased a 2021 Kia Telluride from Matt Croissant at Kia of Columbia earlier this year. Matt went above and beyond making sure that we had a great experience while purchasing our family vehicle, from answering our many questions and making sure all of our requests for customizations were met, to expediting delivery a month ahead of schedule! He even came in on his day off to complete the transaction, as he knew I had traveled from out of state to pick up the vehicle. Now THAT'S service! We would absolutely recommend Matt and Kia of Columbia to anyone looking to purchase or lease a Kia!
1644432394
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtNi1MNHJRRRAB!2m1!1s0x0:0xc36d431bfeef5d2!3m1!1s2@1:CIHM0ogKEICAgIDm6-L4rQE%7CCgsIipiQkAYQyOj_fA%7C?hl=en-US
H Doug Carpenter
google
https://www.google.com/maps/place/?q=place_id:ChIJ2auuadbJ3IcR0vXuvzHUNgw
Thank you for your review. Im sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I will forward your comments to our manager and we would like the opportunity to talk and investigate your feedback further.
1644514221
1
Love my Kia, do not like Kia of Columbia. Can't get a straight answer about anything, going to the service department is a waste of time. I went to get my headlights adjusted and Kia of Columbia did not fix my lights or even open the hood. A total WASTE of time
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