I wish I could say I had the pleasure of working with this company but its been an absolute nightmare. Initially I reached out to Steve Lee to get some shirts printed along with custom embroidery on some hats and polo shirts. Following my second order with Mr. Lee, I prepaid priority shipping labels in order for him to just drop off my merchandise at the local post office which should of made this absolutely hassle free on his part but instead turned into an impossible task for Mr. Lee. It was agreed upon by both parties that the merchandise was going to be shipped out to me Saturday which would only take maximum 2 days for me to receive since we live in the same state. I reached out on set date and he did in fact confirm that the merchandise was shipped. Fast forward to Wednesday when I reached back out to Mr. Lee to confirm whether or not he did in fact shipped the merchandise and he informed me he had been too busy to ship it (keep in mind he already said he shipped it) basically this gentle gave me the run around for a week until it was convenient for him to do so. My package finally did arrive (a week late). Over all this has been a very frustrating experience due to the poor communication with the owner. He promised something that he could not deliver. To be fair the quality of the work was pleasing but the misleading is the infuriating part.
They do exactly what you tell them to. They send text messages with pictures to allow you to make adjustments and ensure you're satisfied with the final product.
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