I am sorry I don't know who you are and I don't think we ever spoke. The only thing I can think of is back in May and June there was a massive rush in phone calls and request for pool quotes that we could not keep up with and Chuck must have been someone who never got a hold of us. I wish we could have spoken to everyone back then but it was impossible, just tooooo many people wanting pools.
Sorry about your experience however, you were never one our customers. Although there were over 15 emails sent back and fourth between May 15 - June 16, I never heard back from you since June 16,2017 so I assumed you didn't want to repair your lights. I do believe it is unfair of you to rate our company since we never did any business with you.
1501852896
1
Awful experience. Needed to have lights replaced and contacted Ernie who sent someone out, gave an estimate, told me to clear some brush near pool and then never responded to repeated messages, simply going AWOL. Waste of time and effort.
Dave and all the other employees at this pool company have been honest, helpful and quick to respond to our needs. My husband and I would highly recommend them for repairs or any other needs for your pool.
Thanks Liz for the kind words it was a pleasure helping you.
1548803925
5
Last year we were just going to replace our pool liner but after talking with David and the crew of EZ Aqua Pool & Patio my husband and I wholeheartedly went forward with a total facelift of the deck as well. They were so professional and helpful in getting the project completed in a timely fashion. I would highly recommend them and can't tell you how happy we are with the finished product. It looks like a brand new pool!
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