Chris, we apologize for the mistake with your order. Please contact us at https://www.billmillerbbq.com/contact-us/ and fill out our compliments, concerns, or complaints form. Our team will be reaching out within 24 hours to make this right. Thank you.
1651588857
1
Weve been going to Bill Miller for years. Picked up some food today at the drive thru and noticed after we got home they had forgotten to include a order of small fries that I paid for. I called the restaurant to ask that they please credit them back on my card and was told they are not allowed to do that and that I needed to come back to get the fries. I shared I was unable to come back and just needed to get the credit back on my card. I was then told I should come by the restaurant some other time to get the fries. I dont want the Fries I just want to my money back and its ridiculous to make the customer go out of their way because of a mistake they made. For their to be a policy that does not allow to credit back someones card shows they do not trust their employees and definitely do lot value their customers.
We appreciate you taking the time to share your feedback. We want you to have a great experience every time you choose us. If you wish to discuss your visit further, please contact us at https://www.billmillerbbq.com/contact-us/ and fill out our compliments, concerns, or complaints form.
1639941866
3
Would have been a 1/5 if manager didn't offer two deserts. Waited for 40 mins for my order d/t mashed potatoes being freshly prepared along with a beef, sausage, rib plate. Tasty food overall. Sausage trumps all three meats.
Thank you for leaving us a review and we appreciate your business. If there is any feedback you can give to make this a five-star rating, please contact us at https://www.billmillerbbq.com/contact-us/ and fill out our compliments, concerns, or complaints form.
We appreciate you taking the time to share your feedback. We want you to have a great experience every time you choose us. If you wish to discuss your visit further, please contact us at https://www.billmillerbbq.com/contact-us/ and fill out our compliments, concerns, or complaints form.
1620934617
2
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