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Adwerx
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Adwerx reviews
Information about Adwerx
4,41
46 reviews
The opinions come from external websites
Last update: 11.06.2022
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See example1520599523
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRMXBtMFl3EAE!2m1!1s0x0:0x28f9f437e4ce96ab!3m1!1s2@1:CIHM0ogKEICAgICQ1pm0Yw%7CCgsI44OK1QUQgOO-Cg%7C?hl=en-US
Lisa Stewart
google
https://www.google.com/maps/place/?q=place_id:ChIJ9QVX2WzkrIkRq5bO5Df0-Sg
Hi Lisa & Pete, we would like to extend to you our most sincere apologies regarding your recent issues with your ad campaign. We have a high standard of quality for our campaigns, and therefore we double check that every campaign is setup correctly before deploying a live ad. In this case, our customer success team was in touch with you via email to communicate an issue with your destination URL prior to launching the ad. We understand that an open house is timely, and regret the situation wasn't remedied sooner. If you would like to discuss further, please give us a call at at (888) 746-5678. Thanks, and have a great day.
1520622845
1
We have not been given the response expected either. On more than one occasion we edited the ad and it was placed in a Pending Approval status and should be running within one business day. We edited the ad before noon on a Tuesday and just received an email saying "Your ad campaign has started running" at 2:10 Friday morning. This is NOT good enough when it is an OPEN HOUSE ad. We should have known this would happen, but we gave Adwerx a second chance, unfortunately the same thing happen. We will no longer waste our money or time.
1520127338
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBb3R6LVFBEAE!2m1!1s0x0:0x28f9f437e4ce96ab!3m1!1s2@1:CIHM0ogKEICAgICAotz-QA%7CCgwI6prt1AUQwKXIwwM%7C?hl=en-US
Desiree Holland
google
https://www.google.com/maps/place/?q=place_id:ChIJ9QVX2WzkrIkRq5bO5Df0-Sg
Hi Desiree. Our customer success team has reached out via phone and email in an attempt to get in touch with you. We'd love to talk through this further. Please feel free to call us direct at (888) 746-5678. Thank you, we look forward to connecting.
1520623360
1
I was charged over a week ago. My ad says running but if you click on it, fb and mobile is pending. Ive sent 4 emails with no help. I want a refund
1588960401
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjXzY2Q3VBRRAB!2m1!1s0x0:0x28f9f437e4ce96ab!3m1!1s2@1:CIHM0ogKEICAgICc_66CuAE%7CCgwIkbnW9QUQ6Pv3-gI%7C?hl=en-US
Denise Pilkington
google
https://www.google.com/maps/place/?q=place_id:ChIJ9QVX2WzkrIkRq5bO5Df0-Sg
5
Adwerx has been so helpful to me and the value you receive is excellent.
1545843182
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJM0xYQWxBRRAB!2m1!1s0x0:0x28f9f437e4ce96ab!3m1!1s2@1:CIHM0ogKEICAgIDI3LXAlAE%7CCgwI7uOO4QUQgITA5AE%7C?hl=en-US
Bob Knight
google
https://www.google.com/maps/place/?q=place_id:ChIJ9QVX2WzkrIkRq5bO5Df0-Sg
Thanks for taking the time to review us Bob! We're glad we could get your issue taken care of so quickly. Our agents are always happy to help!
1545849643
5
Agent provided an extremely fast response to my question technical question! Now that's service!!! Thanks Adwerx and Happy New Year!!!
1627575284
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhLXQ2M3FRRRAB!2m1!1s0x0:0x28f9f437e4ce96ab!3m1!1s2@1:CIHM0ogKEICAgICa-t63qQE%7CCgwI9KeLiAYQuKHbowE%7C?hl=en-US
Amy-Noelle Gallo
google
https://www.google.com/maps/place/?q=place_id:ChIJ9QVX2WzkrIkRq5bO5Df0-Sg
Hi Amy-Noelle, We are sorry that you were unhappy with your experience. We want our customers to have access to all the information required to make an informed decision, so we display the auto-renewal policy prior to purchase. Its displayed on our checkout page immediately below your checkout total. In case that is overlooked, weve built in multiple automated updates while the advertising campaign is running: the renewal date is always displayed in our customer account portals, on each of the daily metric emails, and in a dedicated reminder email sent 7-days prior to renewal. In this instance, you had responded to cancel your zip code campaign, but wanted additional time to think about your commercial campaign, and we received no additional correspondence asking for that to be canceled. While we understand your frustration, we appreciate each one of our customers and hope that you consider using our digital advertising services again in the future. Our team of digital consultants would be happy to strategize with you on how to be most impactful with your remaining ad credit, and wed love the opportunity to demonstrate the exceptional value for which were known. Please feel free to call a member of our customer service team at 888-746-5678.
1627589463
1
I signed up for 1 year using their commercial advertising without any success. They send you an email of the locations your ad is shown BUT I find it hard to believe people saw it when No one I know has seen any commercial, and the majority of ads is categorized as OTHER locations. To handle issues you talk to Jessica at "Customer Success" & it's horrible, her attitude toward me was awful. I signed up for 1 year and it apparently renews on it's own each year. I cancelled after the new year renewed (not knowing it renewed) but they won't give me my $3,000 back, Her answer was they will hold it as a Store credit for future use. I will NEVER use Adwerx again. Terrible customer service, Jessica won't give me her supervisor name or contact. She even said that it's up to them if they want to call me. She absolutely refused to give you your money back, yet her title is Customer success. CUSTOMER BEWARE !!!
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