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B2B Soft
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B2B Soft reviews
Information about B2B Soft
4,33
39 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5aEkyMXBRRRAB!2m1!1s0x0:0x4705282f5fa40a5e!3m1!1s2@1:CIHM0ogKEICAgICyhI21pQE%7CCgwI88OcgAYQkKf1hAE%7C?hl=en-US
IT Expert Solutions
google
https://www.google.com/maps/place/?q=place_id:ChIJjUw7LxJawokRXgqkXy8oBUc
Dear IT Expert Solutions, Thanks for leaving a review and making us aware of your billing issues. In order for us to investigate this further, please e-mail us at [email protected] with the confirmation of the cancellation request made from the primary email address, that was set when the account was created (per our Cancelation Policy). We will gladly review the history. Typically, once the cancellation request is received, the process takes 24 hours. Best Regards, B2BSoft Customer Support
1622065197
1
THE WORST !! MY Lawyer is on it and Promise to get all my Money Back 18 MONTH of Billing for Cancelled Accounts and Never wanted to Cancel after Multilabel Attempts to cancel by Phone Email A NOTHING They Will Never Call you Back ! The Worst in Business Ever
1567617063
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVcV9XOU5nEAE!2m1!1s0x0:0x4705282f5fa40a5e!3m1!1s2@1:CIHM0ogKEICAgIDUq_W9Ng%7CCgwIp-C_6wUQ-IGsywE%7C?hl=en-US
Maria SF
google
https://www.google.com/maps/place/?q=place_id:ChIJjUw7LxJawokRXgqkXy8oBUc
Hi Maria, We take customer service very seriously and appreciate you letting us know it was taking too long to reach a representative, back then. Our hold times are usually under a minute, but sometimes, there are spikes which can be related to any provider in our ecosystem. We are actively listening to reviews, and hope we can still be of help. Please contact us at [email protected] to address any remaining issues you may have. Thanks, B2B Soft Customer Support
1622065225
1
WORSE CUSTOMER SERVICE EVER! THEY ARE ALWAYS SO RUDE! AND THE WAIT TIME TO GET A REPRESENTATIVE IS WAY EXCESSIVE!! I TRIED REPORTING IT AND THEY IGNORED ME!! THANK YOU B2B!
1497631737
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3NGFiOHhnRRAB!2m1!1s0x0:0x4705282f5fa40a5e!3m1!1s2@1:CIHM0ogKEICAgICw4ab8xgE%7CCgwI-ZeQygUQgILl5gE%7C?hl=en-US
Anthony Kim
google
https://www.google.com/maps/place/?q=place_id:ChIJjUw7LxJawokRXgqkXy8oBUc
Hi Anthony - We are very glad you had a great experience with B2B POS retail software in your stores. We look forward to continuing our collaboration with you!
1621892485
5
great POS software we use in our stores
1623774674
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxN2VQSU1REAE!2m1!1s0x0:0x4705282f5fa40a5e!3m1!1s2@1:CIHM0ogKEICAgICq7ePIMQ%7CCgwI0qujhgYQyPiUigM%7C?hl=en-US
Anon Ymous
google
https://www.google.com/maps/place/?q=place_id:ChIJjUw7LxJawokRXgqkXy8oBUc
We appreciate your recognition of B2B Softs POS system and our support team who are experts available on call. Thank you again.
1623940610
5
Working w Gloria @ B2B is one of the major reasons I love working w them ! B2B is an amazing POS system and they employ a team of uber professionals who are always there to help you should ANY question or hiccup arise. The support team is THE gold standard!
1550158217
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvdHBEUFNREAE!2m1!1s0x0:0x4705282f5fa40a5e!3m1!1s2@1:CIHM0ogKEICAgICotpDPSQ%7CCgwIiZOW4wUQqMihzQM%7C?hl=en-US
Camila Freitas Kalaitzidaki
google
https://www.google.com/maps/place/?q=place_id:ChIJjUw7LxJawokRXgqkXy8oBUc
Hi Camila, Thanks for sharing the review with us and pointing out issues related to our upgrade process. We embrace Agile methods of delivery and react very quickly to the feedback we receive from our carrier partners. This can translate into multiple upgrades a month, which should be seamless. We are glad the software works well for you. If there is anything else we can assist you with, do let us know by contacting us at [email protected]. Best Regards, B2B Soft Customer Support
1622065642
3
Be aware that everytime there will be an upgrade available you will have to call them, which takes place 1 o twice a month. Else, the software works good.
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