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Usaberkeyfilters
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Usaberkeyfilters reviews
Information about Usaberkeyfilters
4,10
86 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLLTkzVXlRRRAB!2m1!1s0x0:0x961e30e9cd274279!3m1!1s2@1:CIHM0ogKEICAgIDK-93UyQE%7CCgsI-PqLhQYQiO6oTA%7C?hl=en-US
Seth Kaplan
google
https://www.google.com/maps/place/?q=place_id:ChIJUeynP1DFyIAReUInzekwHpY
Hi Seth, thank you for your review. We are disappointed with the rating but are dedicated to improving our customers experience. Please call (888) 213-3394, so we can resolve this matter and set things right. We appreciate the feedback and hope that we can win your business back. Thank you in advance!
1621398385
1
Possible SCAM, Buyer BEWARE. I ordered a Big Berkey filter on April 18. The product shipped on April 26 and I was very excited as I've heard good things. I received a notice from FedEx that the product was improperly packaged by the sender. I called USA Berkey Filters on three separate occasions. The first time, they told me there is nothing they can do as it was with FedEx, which is pretty rich, but they said they would "see what they can do." The second time, they said they would fix the problem and I should expect an update from FedEx, which I never did. The final time, when I attempted to cancel, they told me that I would be receiving the product Monday, 17 May. I have not. I contacted them during normal business hours and I received voicemail. They've lied and I took it because of all the positive reviews I've seen. Now, I feel duped and disappointed. Don't let this happen to you.
1610627136
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTMzk2QXBnRRAB!2m1!1s0x0:0x961e30e9cd274279!3m1!1s2@1:CIHM0ogKEICAgIDS396ApgE%7CCgwIwPCAgAYQuNTDyQM%7C?hl=en-US
Glen D
google
https://www.google.com/maps/place/?q=place_id:ChIJUeynP1DFyIAReUInzekwHpY
Hi Glen, We are always available via phone. Please reach out at 888-213-3394 and we will get this resolved to your satisfaction. We appreciate your business and want to make you happy.
1610638671
2
Ordered Royal Berkey and spigot, received order promptly (reason for two stars instead of one). Great filter! However; my issue is with the Sales Dept as USA Berkey Filters. I found a discount code hours after ordering and emailed sales the same day asking if it could be applied to my order (as it hadn't shipped). They responded the same day (on a Sunday - Wow!!) that they would honor the code and I would receive a credit for the order. This was on 12/26/20. It is now 01/14/21 and no credit has been issued. I've emailed Sales several times now and have received no response. I would have cancelled the order and resubmitted with the code had I known I would be ghosted. I'm a person who speaks with my wallet and word of mouth. I will definitely no longer purchase from this vendor and I've already started telling family and friends to do the same as they like the filter.
1635782515
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHc2FySzZ3RRAB!2m1!1s0x0:0x961e30e9cd274279!3m1!1s2@1:CIHM0ogKEICAgICGsarK6wE%7CCgsI856AjAYQ6KOZOg%7C?hl=en-US
T Morton
google
https://www.google.com/maps/place/?q=place_id:ChIJUeynP1DFyIAReUInzekwHpY
Thank you, T, for the great review. We love hearing how happy people are with their Berkey filtered water. We agree, it is the best tasting, highest quality and most cost effective solution on the market. Thank you so much for supporting USA Berkey Filters. We appreciate you!
1635866420
5
I have been using Berkey filters for years now, after trying all the different filters on the market. By far, they are the best value for the quality and money. These filters give the best tasting water, a huge improvement from our unfiltered tap water. I have no complaints and would highly recommend.
1625759495
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxanQ2cEN3EAE!2m1!1s0x0:0x961e30e9cd274279!3m1!1s2@1:CIHM0ogKEICAgIDqjt6pCw%7CCgsIh76chwYQ8LK4XA%7C?hl=en-US
N. Joanne Mathis
google
https://www.google.com/maps/place/?q=place_id:ChIJUeynP1DFyIAReUInzekwHpY
We cant thank you enough for your generous comment and rating, N. Its feedback like yours that motivates our team to continue delivering stellar service throughout the USA Berkey Filters - Las Vegas region. We appreciate your support for our business and hope well have the chance to serve you again soon.
1625904436
5
I had a little gal named Kiana help me - SHE WAS FABULOUS! Extremely knowledgeable, professional and yet personable; that is a hard combination to beat! Thrilled that I was blessed enough to get help from this representative and look forward to future purchases with Berkey. Thank you for hiring Kiana!
1629138180
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhN2MtNnR3RRAB!2m1!1s0x0:0x961e30e9cd274279!3m1!1s2@1:CIHM0ogKEICAgICa7c-6twE%7CCgwIhNrqiAYQuKuLggI%7C?hl=en-US
Casey Hogan
google
https://www.google.com/maps/place/?q=place_id:ChIJUeynP1DFyIAReUInzekwHpY
Hi Casey, please accept our sincerest apologies that you had to deal with this issue. We strive to provide superior customer service and regret falling short of the mark on this occasion. Please feel free to call our office to speak to management at (888) 213-3394 so we can resolve this matter. Thank you.
1628474409
1
Really scammy. They messed up my order and wont refund me or send a replacement. Are avoiding my emails and told me theyd send a new part on the phone then emailed me saying they wouldnt. Better to order straight from the actual company. Update Regarding their response: I have both called and emailed them and both interactions were scammy and they did not resolve the issue. They have not responded to the last email I sent. Cute try though
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