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Bmwfarmingtonhills
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Bmwfarmingtonhills reviews
Information about Bmwfarmingtonhills
4,72
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHX08yQ2pBRRAB!2m1!1s0x0:0xee800d5f7e206981!3m1!1s2@1:CIHM0ogKEICAgIDG_O2CjAE%7CCgwIwdDrjAYQ4PH92QI%7C?hl=en-US
Paul Edelstein
google
https://www.google.com/maps/place/?q=place_id:ChIJfWh-GSauJIgRgWkgfl8NgO4
Hi Paul Edelstein, we regret to hear that your recent experience was anything less than exceptional. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
1637589964
1
I was at the BMW of Farmington Hills Dealership for an oil change. When my car was returned, I was shocked to find the cover of my gearshifter ripped off and thrown on the passenger seat. I immediately notified the manager, who did adress this. However this is not the type of service I expect from BMW.
1651715350
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeU9fNGRREAE!2m1!1s0x0:0xee800d5f7e206981!3m1!1s2@1:CIHM0ogKEICAgID2yO_4dQ%7CCgwIltrMkwYQkJS2pgI%7C?hl=en-US
Robert Fullerton
google
https://www.google.com/maps/place/?q=place_id:ChIJfWh-GSauJIgRgWkgfl8NgO4
Robert, thank you for sharing this review regarding your experience with us. Id like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Steve Williams, Sales Manager 248-699-3017 [email protected]
1652115842
1
Let's leave at NOT a good experience.
1642537410
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZbXQtbnRnRRAB!2m1!1s0x0:0xee800d5f7e206981!3m1!1s2@1:CIHM0ogKEICAgICYmt-ntgE%7CCgwI4oa95QUQ2JmgtQM%7C?hl=en-US
Frank Pawlicki
google
https://www.google.com/maps/place/?q=place_id:ChIJfWh-GSauJIgRgWkgfl8NgO4
Frank, we are glad to hear you enjoyed your recent visit to our service department. At BMW of Farmington Hills, we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! We look forward to working with you again soon! Sincerely, Alan Graham, General Manager [email protected]
1555076571
5
service was delivered as promised in the time promised. details were shared by the service advisor and the care was delivered freshly washed.
1646149174
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRaGMyU2FBEAE!2m1!1s0x0:0xee800d5f7e206981!3m1!1s2@1:CIHM0ogKEICAgIDQhc2SaA%7CCgwItvz4kAYQuNqL2wM%7C?hl=en-US
Richard Spinale
google
https://www.google.com/maps/place/?q=place_id:ChIJfWh-GSauJIgRgWkgfl8NgO4
Richard, thank you for the feedback! We are happy to hear about your positive experience at BMW of Farmington Hills, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 [email protected]
1646786410
5
Prompt same day repair. Great service. I dont take my BMW anywhere but here.
1646335208
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXOWQzTkhREAE!2m1!1s0x0:0xee800d5f7e206981!3m1!1s2@1:CIHM0ogKEICAgICW9d3NHQ%7CCgwI6KmEkQYQwOa71AE%7C?hl=en-US
Siva Krishna
google
https://www.google.com/maps/place/?q=place_id:ChIJfWh-GSauJIgRgWkgfl8NgO4
Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Sincerely, Chris Rankin, Service Manager 248-699-3055 [email protected]
1646684309
2
Im surprised with my bmw car service which I had on 03/02/2022 because I had similar service on 09/14/2021 I was asked by service advisor that need to replace rear brakes/pads, routers due to at 4mm and I didnt selected to replace recommended service. After that I didnt even go anywhere to replace my breaks pads /routers for my car. So I was in a assumption that I will be requiring to replace last time 09/14 recommended service (rear breaks pads routers) but yesterday 03/02 after I received vechicle inspection report I was surprised I dont see that previously recommended service. Im not sure which date of service is correct 09-14-2021 or 03-02-2022 to replace my car break pads ,routers. And moreover I felt like 03-02-2022 service invoice is so expensive $810.00 where I came to do an oil maintenance. And 2 concerns I asked to check as part of inspection, each concern charged separately $159.00 I dont know that was charge part of the service. Unfair just checking to see why malfunction headlight symbol is displaying- to check this charge $159.00 $159 for headlight malfunction check and $159 for fuel tank concern. =$318.00 only to check two concerns. If I have 10 or 15 concerns to check , each concern $159.00 is so expensive. ( this is only to check what is going and repair cost is separate) Only labor charge total for my car was 594.20 just for oil maintenance Disappointed on the charges without major repairs.
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