Horrible customer service! Do not use these people! I ordered an exp file conversion, and they sent me another type of file that I did not request. They took my money, and WILL NOT give me what I ordered. Mike was very rude and actually expected me to pay again!!! Should have gone with Quality Punching like my friend suggested, but will use them instead from now on.
These guys are amazing! Fast turn around, great two way communication, and 100% client satisfaction! I couldn't be happier with my file or the level of service I've received. Will use again for all my digitizing requirements.
Made enquiry for special embroidery, everything explained clearly, order processed and delivered within time promised. Stitchout was perfect for my use. I will keep their details for any other unusual request
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