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US Outdoor Store
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US Outdoor Store reviews
Information about US Outdoor Store
4,26
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvclAtUmxnRRAB!2m1!1s0x0:0x29cec077f717e7ad!3m1!1s2@1:CIHM0ogKEICAgICorP-RlgE%7CCgwIgOHt4gUQxZSKpAI%7C?hl=en-US
L L
google
https://www.google.com/maps/place/?q=place_id:ChIJS6uE_QMKlVQRrecX93fAzik
1
Sketchy. Do not buy anything from these clowns who email you days later to inform you that what you ordered and paid for isnt even in their inventory..yes its 2019 and this can somehow still happen.not sure how.MIND BLOWN. good thing I check my junk email because that's where their message wound up. Not even the simple courtesy to call me. Not like I would have a ski trip planned and be depending on the gear I ordered to make that happen..that would be just too crazy of a thought...???
1643230413
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURROGRXMVZnEAE!2m1!1s0x0:0x29cec077f717e7ad!3m1!1s2@1:CIHM0ogKEICAgIDQ8dW1Vg%7CCgwIzenGjwYQqKn2xQI%7C?hl=en-US
Rico M.
google
https://www.google.com/maps/place/?q=place_id:ChIJS6uE_QMKlVQRrecX93fAzik
We are so sorry you feel that way. We love all people and work hard to make sure we really cater to their needs. Very sorry we missed yours. It would be great if you could come in and ask for Todd, Ed, Carrie, Chuck or George so we can meet you. When you come to US Outdoor, we want you to feel great! Ed
1508784385
2
The reason I give US Outdoor a two star is because every time I go there, the staff make me feel very uncomfortable. I feel watch over. There is three guys that are very helpful, I will get their names next time I visit. There is some rudeness and unwillingness to get a good answer to some of my questions. That is the reason I don't buy gear there. There is another post here by Victor P. that seems that is the same case with him too. I am also Hispanic. I like the convenience of dropping my board to get it waxed and pick it up later on.
1554428205
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZOUlISGRREAE!2m1!1s0x0:0x29cec077f717e7ad!3m1!1s2@1:CIHM0ogKEICAgICY9IHHdQ%7CCgwIreKa5QUQyNr0mgI%7C?hl=en-US
Dan Kephart
google
https://www.google.com/maps/place/?q=place_id:ChIJS6uE_QMKlVQRrecX93fAzik
Thank you Dan! Thanks for joining us! Come back soon!
1554492945
5
Bingo and brews!
1578783435
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNaTk2Sm13RRAB!2m1!1s0x0:0x29cec077f717e7ad!3m1!1s2@1:CIHM0ogKEICAgIDMi96JmwE%7CCgsIy6Xp8AUQsL_4aA%7C?hl=en-US
Mark H
google
https://www.google.com/maps/place/?q=place_id:ChIJS6uE_QMKlVQRrecX93fAzik
Thanks Mark! Enjoy the boots!
1579741442
5
Kate helped with ski boots , she was excellent
1577034292
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNd3ZxWnRnRRAB!2m1!1s0x0:0x29cec077f717e7ad!3m1!1s2@1:CIHM0ogKEICAgIDMwvqZtgE%7CCgsItMT-7wUQsIizFg%7C?hl=en-US
Eric Shibley
google
https://www.google.com/maps/place/?q=place_id:ChIJS6uE_QMKlVQRrecX93fAzik
Eric, Thank you for your comment. I am sorry we made this mistake. We are committed to providing our community with the best service. It is our mission to serve you in the best way possible and we did not do that here. I apologize. I am not sure who served you or your wife the next morning but we have retrained everyone to listen more carefully and double check when there is something they do not understand or seems out of the norm. Please apologize to your wife as well. I would love to make this up to the both of you on top of reimbursing the mounting cost. Thank you Eric. Ed Ariniello, Owner
1578099467
2
Two weeks ago my wife and I bought new ski boots for her as a Christmas gift among other items. We were told that we could return with the bindings/skis we already owned to have the bindings adjusted and they would take care of it within the cost. However, when my wife returned the next morning they made her pay to have them adjusted and it took 5 days. Next time I'll take my business to a store that can honor their promises.
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