Wow. Well we know who this customer is. She called with a question about an order and was directed to our product webpage which is self service. She didn't have a set idea of what she wanted so she called back trying to get help figuring out what to order. I, the owner spoke with her and tried to accommodate her but she needed to get the files corrected on her end. After she went online to the big box stores, mocked it up and saw the price at the end (shopped round) she decided not to use them. Then got false promises from another company we are friends with, and found they couldn't accommodate her. She then came back to us as if she had been waiting for us. Then she had the audacity to send me the mock ups from the other site to tell me how IT SHOULD BE DONE. After her telling me she was blessing my small black owned business with her business, I informed her we would rather not help her with her now impossible job. She got very rude and hung up. We are the most customer friendly shop in the area with satisfaction guarantees unmatched. We don't match bad attitudes, we just decline your business.
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If I could give this company 0 stars, I would. This company is extremely unprofessional! The person who is supposedly getting your order together, Dip, is a complete joke. He never gets back to you, you have to hunt him down to get quotes and mockups, and every time there is an excuse as to why he doesn't have them. I have been in talks with him since late April for a huge school order and I have NOTHING to show for it. I am flabbergasted at the level of unprofessionalism. To save your time, energy, and frown lines, DO NOT patronize this business!
Very Impress with the work order on a special T-Shirt tor a Family Matriarch. I must say this was a last minute rush and 'Big Dip' came through a day early also the shirt is washable...the Shirt was professionally done.
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