Dear Melissa, thanks for sharing your feedback as it helps me to improve the quality of my service on a daily basis. Im sorry your experience didnt match your expectations. I will use the feedback to make my service better and to ensure this doesnt happen again.
1568047977
1
Was highly disappointed with my lack of service from Olivia. I am from the Dallas area but needed to get some papers notarized in San Antonio. The first text that I had gotten from her was long and she wanted details about what kind of papers I was needing signed. Once I told her what they were for, I got very short replies back. But she told me to reach out when I was going to be in the S.A. area. The day that we had gotten there, I reached out and let her know where we needed to meet. But she replied, "no sorry". So I had asked what our options were. She replied, "You have to come to me, I would love meeting you but I am with a client". I had asked if she was a mobile notary or had I been mistaken. She replied, "You are right but you never mentioned a mobile assignment in order to book your time accordingly". I told her that I would be finding someone else and thanked her for her time. She replied back, "Yw". Had I known that I had to be specific maybe everything would have worked out. But I guess it all happened for a reason. Definitely felt as if she had discriminated against me and my purpose for needing documents signed. Luckily I found another person (Robert Wright) who was quick to assist and save the day!
Thanks for your review. Im sorry I couldnt give you the experience you deserve. I really do not remember your call. Sometimes when driving, my phone gets disconnected; the car phone tends to lose connection :(
1627515123
2
We called to ask about the services, it was a simple request of a seal in a affidavit. She said we dont do that in a rude tone and then simply hung up.
Ser parte de su unión fue algo muy especial y poder servirles es un gusto enorme para mi Mil gracias por tus comentarios :)
1649112766
5
Excelente servicio, Olivia fue parte de todo mi proceso. Ella nos caso, y me hizo todo mi proceso de migración. 100% confiable, ella es muy profesional y ampliamente recomendable, muy clara con los procesos, y muy seria con su trabajo.
Please read reviews, before calling. I was calling for a simple question to see if she can assist. very rude!!
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