Jada, providing top-notch customer service is always the goal we strive for, and it appears your experience does not reflect those standards. We are so sorry for the inconvenience we have caused you. Sincerely, Winford Lee - Operations Director
1651167098
1
Worst experience ever shouldve read the reviews first. First they sold me a car with no registration so I was pulled over looked like I was driving a stolen car. Didnt get my tags till two months later. Then I just went for an oil change that I didnt get. I go he says ,whats the name. I tell him my name he says, could it be under another name. I told him no he says ,its pulling up the person who owned the car before me. My appointment was for 8 I get there he had just finished up two cars ok cool. But then he says its a 1 hour and 20 minute wait because I have cars in front of you mind u I had to work. I wouldnt recommend getting a car from this place very unorganized.
Hi Vickie, thank you for letting us know about your recent experience. Providing top-notch customer service and good communication is the goal we strive for and it appears your experience does not reflect those standards. We apologize for the inconvenience we have caused you. Have a good day. Sincerely, Winford Lee - Operations Director
1640102322
1
I made a appointment to get my car serviced, paperwork taken car of, I was told one price and awhile later they come in with another price, and to alert me that it was probably going to be higher. It is so sad that you are very much being taking advantage of at this dealership.
Hi Briana, we are happy you had a good visit. We always want to ensure our customers are happy. Havea good day. Sincerely, Winford Lee - Operations Director
Thank you for your 4 star rating. We are happy you had a nice experience with us. We always strive for 100% customer satisfaction. We hope to see you again. Have a great day.
Hi, we are sorry for the inconvenience we have caused you. Have a good day. Sincerely, Winford Lee - Operations Director
1642613657
1
The absolute unhelpful & unprofessional service department for all the dealerships I work with. I wouldnt recommend getting them to do anything to a vehicle not even as simple as changing windshield wipers; its sad the manager knows there are issues and has to offer to fix the problems over and over. Buying a vehicle from the dealership is wonderful but if you have to get it serviced drive the 20-30 minutes to a reputable service department.
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