Thank you for this feedback. We are delighted to know you enjoyed your food, but we apologize you felt rushed during your breakfast. Our aim for Bradford House has always been to be a place of peaceful respite and for guests to linger as long as they please. We will address this with our staff to ensure this does not occur. We hope you will give us another chance and be our guest again soon.
1625781230
2
One and done. Online reservation process was wonderful through Open Table, but when my wife and I arrived, we felt rushed through our breakfast meal. My reservation was at 9:30, we arrived on time, but was done with the meal and out the door at 10:02. Keep in mind this breakfast was at 9:30 on a Monday morning, this particular morning was not busy as there were plenty of open tables outside and inside. We also noticed other patrons were not rushed through their meals. Our server was Kaytyln, nice initially, but seemed return to our table every few minutes to ask if we needed anything. When we got our food after ordering, about 8 minutes later was asked if we wanted to-go coffees and was brought our ticket even though we never asked for it. The food was great, but Ill probably never return or recommend this place. I know breakfast foods are quick and easy, but I had booked this place to celebrate my wife and I anniversary and didnt appreciate feeling rushed. I could understand if it was busy, but it wasnt. Disappointed because my wife really wanted to try to this place. I want to rate this place higher because the food was really good, but the overall experience wasnt. Ill spend my money elsewhere.
We are delighted to hear you enjoyed the ambiance of the House. We find it lovely when guests notice a new detail upon every visit. We will relay your requests to our bar team. Every product that we do hold at the gilded bar is chosen not only because of quality, but because it is rarely found anywhere else in the state. We hope you will come back to the House and give a few new brands a try!
1651688760
3
Beautiful setting. They do not offer Canadian whiskey nor vodka.
Kathy, thank you for the lovely feedback. We want Bradford House to be both comfortable and luxurious so we are delighted to hear you felt this. We hope you will be our guest again soon.
1623251678
5
The place is beautiful. Very clean. The staff is beyond amazing and accommodating.
We are always honored to know when the House feels like a home away from home for our guests. Its always been a goal of ours to welcome all through our doors and ensure they feel as if the are staying at the home of a dear friend. Thank you for these kind words. We hope to see you again soon!
1642780782
5
Absolutely wonderful team who always makes me feel at home.
We are delighted you enjoyed the dining, but we are saddened to hear to you did not receive the respite that weve aimed to provide since opening our doors. One of our main goals for every guest that walks through the door, is to ensure the House feels as if it is their home away from home. We always work to be a loud and strong ally to the LGBTQIA+ community but understand when more work needs to be done. We deeply appreciate your honesty with us, and we hope we can contribute to positive change starting with ensuring that every guest feels welcomed and loved, because you always are. Our House is your home.
1642185252
3
The food at Bradford House is awesome. Go eat there, ASAP. However, the stay experience was not as pleasant. If you're looking for a quiet place to stay, this is not it. I stayed with my mother for one night and we had to keep the white noise channel on in the room all night due to popularity of the restaurant downstairs. Also, I'm not a traditional-looking guest - I'm not sure if this contributed to the varying check-in experience we had upon arrival or not. All I know is that the couple who arrived after us received more information about the hotel amenities than we did. I was disappointed and did not necessarily feel welcome as a nonbinary individual.
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