We are very sorry you had an unfortunate experience. This is very rare at Creative Computing as we work hard to try and ensure our customers have a positive experience and are happy with our service and communication. Obviously this is not the case and we would be more than happy to try and rectify the problem any way we can. Please get in touch and we will try and get you a 5 star service.
1634222185
1
My MacBook screen had smashed and I took it into creative computing. they were great to being and I got my laptop back 5 days later after a new screen had been fitted. I noticed after a few days that the back of my keyboard had been stretched as if it was pulled out and the 'brand new' outside cover of the new screen had scratches on it. I took it back today (just under two weeks later as I couldn't find the time to do so) and was told that due to the impact of the screen bending back in the incident that was the only plausible explanation for the back of the laptop being damaged. This did not make sense as my laptop was damaged inside the closed case so it could not have been bent backwards and I did explain this. The guy behind the desk then explained that 'screens get scratches' and that's why my brand new laptop screen had scratches?? really?? Very disappointed as this company was highly recommended.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.