Blane, thank you for sharing. We pride ourselves on our coal brick oven pizza, so it is great to know that our quality showed during your experience. In addition, we apologize for the margarita that you described. This is not the quality that we want or expect for our guests. We will share your thoughts with our team because this type of feedback concerns us greatly. We appreciate your time and bringing this to our attention. Have a great day!
Tarah, thank you for sharing your recent experience with us. We apologize for the poor quality of your visit. This type of service that you described is not acceptable at Grimaldi's Pizzeria. We will review your feedback and investigate the situation further with our team. We hope to not let experiences such as yours happen moving forward. Have a great day!
1638226168
1
Horrible experience. Waitress took our order and went missing for about 40 min. Finally had to ask for our pizza when everyone around us received theirs even after our order. She stated it would be an additional 20-25 minutes, which became obvious that she hadn't put our order in. Not one manger to be found. Also place two to go orders and those came out before out actual meal.
Marilyn, gracias por su revisión de cinco estrellas. Nos alegra mucho que haya disfrutado de su experiencia en nuestro restaurante. Ya sea que tengas antojo de pizza, calzones o ensalada, Grimaldi's está aquí para servirte! Qué tengas un lindo día.
1650903739
5
Ambiente muy lindo, excelente atención y platillos muy buenos.
Gisela, thank you for sharing your thoughts with us. We apologize for the long wait at our restaurant that you described and the quality of this recent experience. This is not acceptable to us so we will review your feedback and investigate the situation further. We will examine our processes in order to confirm we are executing them at the highest level. We hope to not let experiences such as yours happen moving forward. Have a great day!
1650308221
1
The only thing on the menu is pizzas and salads I dont recommend this place we have to wait 45 minutes to get a table and after that the estimated waiting time to get your food was 45 minutes this is ridiculous
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