Hi Danni. I can not seem to find a reservation under your name. Will you please reach out to me via email and we can discuss the issue you encountered? [email protected] I want to get to the bottom of this so it never happens again. Thanks
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Do not go here if you have a disability that requires accommodations. They charged me extra for my medical equipment and when I informed the woman on the phone that such a charge was illegal under the Americans with Disabilities Act (ADA) she informed me that she understood and had a disability herself, but that she was going to charge me anyway. I desperately needed the room as we had been driving almost 8 hours that day and there was nowhere else to stay, so I did not feel comfortable standing up for my rights in the event that we may be car-camping that night. I have no idea if the woman was management or just working the front desk, but regardless, be prepared for an access nightmare. Luckily I do not have severe mobility impairments so stairs are fine for me but be aware there is no wheelchair access to the cabins and they are quite cramped. Using any kind of mobility aid would be very difficult.
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