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Dcihomeresource
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Dcihomeresource reviews
Information about Dcihomeresource
4,28
18 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnazZTUHZRRRAB!2m1!1s0x0:0x45d2186ef38ccf66!3m1!1s2@1:CIHM0ogKEICAgICgk6SPvQE%7CCgsI-JS60gUQgLblfw%7C?hl=en-US
Antonio Castillo
google
https://www.google.com/maps/place/?q=place_id:ChIJwweqsIGfVogRZs-M824Y0kU
1
Muy viejo todas las casas
1620247641
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLNHBhUlZBEAE!2m1!1s0x0:0x45d2186ef38ccf66!3m1!1s2@1:CIHM0ogKEICAgIDK4paRVA%7CCgwI2YjMhAYQ6If-zQI%7C?hl=en-US
Zach A
google
https://www.google.com/maps/place/?q=place_id:ChIJwweqsIGfVogRZs-M824Y0kU
Hi Zachary, I want to sincerely apologize for your experience with our company this week. Matt did receive your message on Saturday and left a voicemail for your wife on Monday to set up an appointment, but had not heard back yet. Our showroom is open to the public, and often folks will come in and browse around on their own to get ideas, but we ask for appointments to ensure a lead designer or appliance specialist is available to meet and review projects in detail. We would still like the opportunity to work with you and make things right. Please feel free to reach me at 704-926-6000 or through email at [email protected]. Sincerely, Kaity /edit We only have your wife's contact information and I would like to have the opportunity to speak with you directly. Will you please call or email me when you get a chance? Providing excellent customer service is one of our top priorities. Please know, we do sincerely apologize.
1620243968
2
We were told to work with this company for appliances by our builder in the process of building a custom home. When we called, our contact Matt was not there, so we left a message with another employee and were told we would be called back by Monday. On Wednesday, we went to make an appointment in person due to the lack of response. Our realtor got there first and was told by an employee that we were wrong, they check their messages. By the time we walked in, we were intentionally ignored. The employees sat at their PCs and refused to engage us. We were not able again to make an appointment. We encountered a complete lack of professionalism and downright rudeness. If I was the owner, I would be mortified at the complete lack of customer service. To respond with an edit. The owner reached out to me specifically and apologized over the incident. This seemed to be a one off incident based on that conversation. While we went with another group, the personal follow up was appreciated.
1612813532
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5emJDRkpnEAE!2m1!1s0x0:0x45d2186ef38ccf66!3m1!1s2@1:CIHM0ogKEICAgICyzbCFJg%7CCgwI3KmGgQYQsLSJpAM%7C?hl=en-US
Lauras Grigas
google
https://www.google.com/maps/place/?q=place_id:ChIJwweqsIGfVogRZs-M824Y0kU
5
Very nice kitchens and appliances. Looks very high-quality.
1540573964
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3c291ZVV3EAE!2m1!1s0x0:0x45d2186ef38ccf66!3m1!1s2@1:CIHM0ogKEICAgIDwsoueUw%7CCgwIjJbN3gUQmPWlxAE%7C?hl=en-US
Angel Cruz
google
https://www.google.com/maps/place/?q=place_id:ChIJwweqsIGfVogRZs-M824Y0kU
5
The custom cabinets that DCI Home Resource sold me were the highest quality for the price in local area. I am very pleased to work with this company. Highly recommended.
1620305766
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLc3NuQ2xnRRAB!2m1!1s0x0:0x45d2186ef38ccf66!3m1!1s2@1:CIHM0ogKEICAgIDKssnClgE%7CCgwI5s7PhAYQ0Jeb_gE%7C?hl=en-US
Taylor Kastner
google
https://www.google.com/maps/place/?q=place_id:ChIJwweqsIGfVogRZs-M824Y0kU
Hi Taylor, I don't have a record of us working together on a project, so I'm unable to reach out to you directly. If you will please reach out to me when you get a chance, then I would appreciate speaking with you about your experience in more detail to resolve the issue and help create a more positive experience in the future. You may reach me by email at [email protected] or through phone at 704-926-6000. Thanks! Kaity
1620311632
1
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