We're very sorry that you are unhappy with your shirts. We actually took a few pictures of the shirts before you picked them up because we liked your design and felt the shirts came out nicely. Please understand that screen printing is done by hand; we make every effort to make sure each shirt in the order looks the same by using registration marks, good equipment and materials, etc., but as with all hand made products there is a possibility of slight variations. We strive very hard to maintain high standards in our customer service and the quality of our product, which is why we worked with you on ensuring the quality of your final product on each of your orders by, for example, providing you with a full reprint on a previous order even though the error was not on our part. This is not usually our practice, but we wanted your business to be successful, and we hope it continues to be successful in the future.
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They did not provide the quality of work shown to me in the mock up. When I contacted them they only gave excuses as to why they had done it that way. I would not work with this company. They mislead me into thinking they had the capability of reproducing the image. They never once mentioned they had no ability to line up the colors.
These guys always impress me. Im not the easiest customer I admit, and can be very picky, but they put up with me and do the best job at the most reasonable prices. Every time I get shirts or hats made here they do a perfect job and I always sell out and have to re-order quicker than I imagined!!!
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