I am glad so many have had good experiences with this company, but I am only speaking from personal experience. The school district I work for decided to use this company for sports apparel. In September of 2021, I ordered 6 items, the order was confirmed, and was told to watch for an email regarding shipping. A few weeks later, I received only 1 item. I sent an email in December to inquire about the others and a new person had taken over the business. I was told that 2 of those items were no longer available and was issued a refund for those items. For the remaining items, I was told they would be finished within the week and shipped to me. A week later, I only received 1 item. So, I sent yet another email asking about those items and was told they were shipped- so I decided to just wait and see if they would show up as I know there have been issues with mail. After waiting and waiting some more, I sent yet another email regarding those items and was told that they were shipped, but I never received them. The decided to issue me a refund and since it had been an extended period of time since the order was placed, I was told I would have to have a check issued instead of refunding the card on file that was used to order the items in the first place. To sum all of this up, I still haven't received a refund and only received 2 items out of 6 that were ordered in the first place. I will NEVER use this company for anything again.
Wow!! Here is the American Dream! A 2nd generation family business that does everything the right way! I have had the pleasure to work with the Randall Family over 12 years and they have always come through for me! Their embroidery and screen printing is meticulous! Over 90 employees focus on customer satisfaction each and every day! I highly recommend doing business with them!
Always did a wonderful job on shirts that were ordered for school and things.
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