I was very disappointed with the flower basket I ordered. It was very small and insignificant compared to the picture on the Swallows Website. I paid 30 + delivery but if I had seen it in the flesh I wouldn't have bought it for half that price. Sorry Swallows, you have always been good in the past but on this occasion I feel very let down. This arrangement was meant as a Thank You gift but left me feeling embarrassed when I saw it for myself.
Hiya Bernadette wendy from swallows here , I'm sorry you were disappointed and I have only just seen your if you ring the shop and let us know the address we will gladly send round a sorry bouquet to make it up to you ..we do try our best , but cant always get it spot on so I await a call from you . wendy from Swallows
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Disappointed with the arrangement that I sent to my niece for her birthday. They did not look anything like what was shown on the web site. Wish I could post a photo of what is shown in the web site and what was actually delivered.
They delivered a bunch of flowers I had ordered for my mum on Mothers Day via Interflora which was great, we then received a phone call about 10mins later saying they wasn't happy with the tied bouquet they had delivered and returned the next day with a whole new bouquet which was unexpected and amazing of them. Fully recommend this flower shop as they went above and beyond.
I have been using Swallows for a number of years. As florist myself I know I can trust Swallows to deliver beautiful flowers on behalf of my customer. Thank you once again. Kind regards Sue at Plantwise Florist Canvey Island
Very disappointed with the service. The flowers that I ordered on behalf of my elderly aunt were not delivered. She was so upset. Have a cousin who had the same experience about a year ago. We shall not be using Swallows florists again and I will not be recommending them to friends
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