Poor Production Quality and None Responsive Customer Service I ordered ten masks that were to be identical for an event. The printing on some of the masks was faded, some of the mask had been repurposed as I could read the logos that were previously on them. All of the masks were not even the same. What was sent to me never should have left the business. Also, I contacted them twice on Etsy and have never received a response. I emailed their customer service department and still haven't received a response. I have called several times only to be routed to voicemail stating that someone would return the call at their earliest convivence. My event is a week away and I'm with a very poor production of mask. You've been warned. Find a reputable and responsive business to work it.
I needed some custom branded face masks for a team event at the last minute and found Stevens shop on Etsy. He responded to my inquiry right away, sent a proof of the design, and shipped the masks out the same day! They arrived two days later and are absolutely perfect. The quality, shipping speed, service, and price point couldnt have been better. I will be back to order again for sure!
We truly appreciate your continued repeat business Charleen and thank you for taking the time to share your shopping experience with others =)
1572366999
5
Nothing but great things to say...best prices and quality of mugs!!! Ships fast as well. Thank you so much. Two more wonderful mugs and shipping never fails. My go to mug people.
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