As discussed with you previously, we're sorry your chart was bowed upon arrival. Our folks didn't realize you had purchased your item through Amazon. As such, you'll need to contact Amazon to handle the refund/replacement. Amazon has a system in place to care for your needs, but you'll need to follow their instructions. We simply request you follow the appropriate channels to have your order corrected. Please let us know if you need anything else from us.
1577124954
1
I wish I could give this zero stars. Ruler arrived warped but the insert said to reach out to Back40Life if there was any issues so I did. Daniel from Back40Life told me that he would send me a replacement after making me jump through hoops and send multiple photos, and then changed his mind and emailed me that he would not process this because I bought it through Amazon so basically that it wasnt his problem. Such a poor product and poor customer service. Very disappointed.
Sandra, thanks for your review. Please feel free to email us directly at [email protected] so we can help figure out what happened. If we created your decals in the incorrect color, we are happy to create a courtesy replacement for you. We would love to make this right for you. -Daniel
1601401791
2
I ordered white letters for my mailbox but got black letters....since I cannot leave the house to return I have to order more letters
Thanks so much for your kind review. We really appreciate your business. Please let us know if we can be of any further assistance to you. -Brad
1641576593
5
Awesome people and product. Requested a proof before ordering, was sent immediately. Ordered and shipped quickly. Went on the mailbox with no issues. I did order the large size mailbox numbers/letters for a standard mailbox and it fit / filled it perfectly. Thanks again.
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