My experience with Karl Larocca and Kayrock Screen Printing has been disappointing to say the least. 20% of the tote bags I ordered were printed poorly and I am still waiting for a refund that Karl said he would issue a week ago. This was after much waiting and hounding via email. I am now forced to take them to court due to lack of a response. They will pack up bags that have an image printed on a crumpled tote, off-centered images, and bags with stray ink marks and charge you full price for them. Then Karl will give you no customer service, but plenty of attitude in return. Save yourself the headache and the money and use someone else.
Item was out-of-stock, but they didn't tell me. Contact info on Paypal was wrong, so I couldn't contact them. Needed the tote bag that cost $10 to ship to take less than a month to get here to send again for a present. They had no interest in paying for expediting after their poor service.
This silkscreen business is precise, detail oriented and can flip some work around fast! Thanks for doing such a great job on technically difficult projects, you guys are awesome!
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