Hi Lauren, I'm so sorry to learn about your negative experience with us. We take pride in great service and apologize that we have let you down. I would like to ask you to please email me at [email protected] with your contact information so that I can have the restaurant's Regional Director reach out to you to extend a personal apology and gather more details regarding your visit. Best, Grace with Team UNO
1650921058
1
One star isn't even accurate here. This place sucks. Sat down, 15 minutes no server. Asked for a server. One brought plates over and that's it. No water, orders were never taken after 15 minutes. Got up to leave and suddenly the "server" comes over saying sorry. We said no, we didn't feel like waiting a half hour. He said "it was only 15 minutes". 15 minutes is even unacceptable. The restaurant was empty. One guy behind the bar and 3 women standing at the host stand on their phones.
Hi Dee, I'm so sorry for your negative experience with us. I would like to have the Regional Director reach out to you to follow up. Please email me at [email protected] with your contact information. We take great pride in the quality of our food and apologize that we have let you down. Best, Grace with Team UNO
1654878050
1
Im sorry but the food was horrible. I asked for rigatoni pasta with penne vodka sauce and at the last minute when they brought out my familys orders they tell me. I tell them to give me Alfredo instead and its so bland. The pasta had no flavor plus they gave me more onions than pasta. The fries sucked and so did the pizza. The wings my son had were ok. But Im upset now because my daughter now has food poisoning and so does my son because they are throwing up and have diarrhea. First time there and will never ever be back.
Thank you for sharing this review, Mayuko. We appreciate this feedback and we will make sure to pass it along to our managers to ensure our guests have the best possible experience with us. We hope to see you again!
1652128269
3
Its good place to have lunch with kids. This pizzeria is next to American Museum of Natural History so easily to get there after going the museum. And there are some kids menu, my daughter enjoyed to make own pizza from kids menu. We ordered medium size deep dish pizza for two. It was not so hot I recommend you to order thin crust pizza.
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