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Custompainting-inc
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Custompainting-inc reviews
Information about Custompainting-inc
4,88
58 reviews
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Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2OWVhcEl3EAE!2m1!1s0x0:0x657c1002cf5d5a9b!3m1!1s2@1:CIHM0ogKEICAgID69eapIw%7CCgsIgKD5igYQgPvKLQ%7C?hl=en-US
Dale Vital
google
https://www.google.com/maps/place/?q=place_id:ChIJJ7OK_0bZ3IARm1pdzwIQfGU
Hello Dale, We sincerely apologize for such inconvenience. We overbooked for your scheduled day and per our phone call you refused all the options to accommodate for the mistake. You refused to reschedule. We thank you for the feedback and know we are working on preventing such mistakes in the future. Respectfully, Custom Painting and Decorating Inc
1634320414
1
I had owner Cesar Munoz give me as estimate to paint my living room and entry way area. After giving me a quote and receiving my consent to do the work he gave me a starting date effective a week and a half after we met. He asked for my email address to send me an invoice; which I never received. He called me four days prior to the start date requesting a one day extension after the assigned date on Monday. I agreed only if there were no more changes. He thanked me and promised there would be no more delays. He told me a crew would be out on Tuesday to begin work between 8:00am-8:30am. Meanwhile, I called his secretary on the Friday before the work was to begin to make sure I was on scheduled for Tuesday and to confirm the paint selection. The secretary acknowledged the appointment date and paint selection. The day before, my wife and I worked feverishly wrapping, packing and storing items in garage and covering furniture to help minimize the work for his crew and to expedite the process. On the scheduled day of the work no one showed up between 8:00am-8:30am as planned. I waited until 9:00 am called his office and left a message. Then I called his cell number and one of his workers answered saying they were working in Newport Beach and that they had no record of any work being done at my address. Cesar texted apologizing to me that he forgot to send someone over despite all of the events that transpired above. He referred to it as a human mistake. I call it unethical, unacceptable and unprofessional. He wasted my time on a promise that he knew he wasn't going to fulfill. The worst of it is he's on Angi's List which has high quality standards for their referral list.
1555523097
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZZzhyU2pBRRAB!2m1!1s0x0:0x657c1002cf5d5a9b!3m1!1s2@1:CIHM0ogKEICAgICYg8rSjAE%7CCgwImczd5QUQ8IvT-wI%7C?hl=en-US
Jasmine V. Stronk
google
https://www.google.com/maps/place/?q=place_id:ChIJJ7OK_0bZ3IARm1pdzwIQfGU
Thank you for the kind words and excellent recommendation.
1555530997
5
Cesar and his team did an outstanding job painting our home. They were wonderful to work with. Excellent quality, very responsive, reasonable pricing and were able to start the project in a timely manner. I am so happy I found them. The Custom Painting & Decorating team has an eye for detail and they take pride in their work. They were very courteous, clean and on time every day. Cesar is very customer service orientated and checked in several times with me to ensure I was happy with the job. I would highly recommend them for any paint job!
1560747590
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNFcmFLUFlnEAE!2m1!1s0x0:0x657c1002cf5d5a9b!3m1!1s2@1:CIHM0ogKEICAgICEraKPYg%7CCgwIxryc6AUQwJv5ngE%7C?hl=en-US
Valerie Marsalli
google
https://www.google.com/maps/place/?q=place_id:ChIJJ7OK_0bZ3IARm1pdzwIQfGU
5
This company did an incredibly great job! The team was professional, would do anything asked and my condo turned out wonderful. I would highly recommend them and will also let our HOA to use them as well. Great company, team, and job!
1621876330
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxOFB5SW1RRRAB!2m1!1s0x0:0x657c1002cf5d5a9b!3m1!1s2@1:CIHM0ogKEICAgICq8PyImQE%7CCgwI6ryvhQYQgO6bxgI%7C?hl=en-US
Gregory Cohen
google
https://www.google.com/maps/place/?q=place_id:ChIJJ7OK_0bZ3IARm1pdzwIQfGU
Hi Gregory, Thank you for your 5 star review. We have really enjoyed working with you on your home project! Please keep us in mind for future projects. Best, Custom Painting
1621877839
5
Cesar and his team did wonders for our house. They offered their opinions, took our requests seriously and went out of their way to ensure we were happy with the outcome. On top of that, they were prompt, polite, very communicative and thoughtful. They treated our home with respect and care.
1556214847
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZbjVuQzd3RRAB!2m1!1s0x0:0x657c1002cf5d5a9b!3m1!1s2@1:CIHM0ogKEICAgICYn5nC7wE%7CCgwIv-iH5gUQ8L3qzwM%7C?hl=en-US
john majick
google
https://www.google.com/maps/place/?q=place_id:ChIJJ7OK_0bZ3IARm1pdzwIQfGU
5
very happy with the group of guys who did the work. paid attention to detail in every way. start to finish. very clean. did more than expected as far as all the cracks and holes being repaired. couldn't be happier. very fast too. communication's between homeowner/ contractor were very good.Thanks Cesar..
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