Oh no! I'm very sorry to hear that. We do our best to fix any issues that may occur and always have replacement pieces / parts for toys that arrive damaged - this one should be an easy fix! Unfortunately, I can't find anything without your name / an order number. But, if you could reach out directly with some more information we will be happy to help rectify the problem you've faced.
1631501624
1
I received damaged products and they never replied back to me very disappointed
CleverStuff have been our go to store for educational wooden toys since 2016. Buying for birthdays and Christmas could not be easier. Bec and Nate go out of their way to help and make the shopping experience really simple and easy. Love this family business!
Hello, As you are aware, the parcel was delivered to the address provided. We understand the address entered by yourself was incorrect, but as we have explained multiple times, this is not something that we are responsible for. PayPal agrees with us, given that the dispute you raised with them was closed in our favour. We have spoken with Fair Trading who also advised us that this matter was closed due to the issue being human error and no fault of our business. You should have received the communication from them regarding this and we therefore request you remove this review. We understand your frustration, but, like previous reviews that have been removed, this is unwarranted.
1628568198
1
Item missing , not delivered. Fair trading reference 10678085.
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