They were absolutely no help there's no way i can get to their office before 11am to do their walk in program i don't have access to do the application online and now my power will be shut off this weekend I'm a single father on disability thanks for nothing r-cap
Maybe they are a great help in other areas but when it comes to rental assistance, the (RAFT) program, they are useless and incompetent. How does one lose a digitally submitted application? Well they somehow managed to lose mine. Causing me to have to submit another application that is now with another agency in a whole different county. I dealt with someone named Helen who is absolutely clueless. She took weeks to get back to me. I reached out to them to try to get someone different to contact me other than this Helen character and have yet to hear from anyone. Im extremely disappointed.
I didn't know what questions to ask and had to be told by other people how to navigate the system. I'm still not sure if I'm checking on my status correctly. I get millions of calls and emails from multiple housing and financial aid companies but I don't know if they are truly affiliated. It's been a week and being a single woman living in a car is scary. I have friends who are helping but ...
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