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Cypressplaceil
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Cypressplaceil reviews
Information about Cypressplaceil
3,83
83 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3bk1qNFR3EAE!2m1!1s0x0:0xc3cf3554f11ac483!3m1!1s2@1:CIHM0ogKEICAgICwnMj4Tw%7CCgwItuvtqwUQgNTmnwM%7C?hl=en-US
Dan Troyer
google
https://www.google.com/maps/place/?q=place_id:ChIJ_3285sCxD4gRg8Qa8VQ1z8M
2
The garbage disposal backed up and flooded the apartment. Upon arriving there was someone already in our unit cleaning it up, at first I was rather agitated but in the year that I've been living here it only happened once. Moreover, it was promptly taken care of and they assured me that this would not occur again. However, maybe a week later it occurred, and we waited some time while our apartment continued to flood with water from the garbage disposal. It took some time before someone could come in and address the problem after we were assured that it would not occur again. We had to stay in a hotel room due to the flood since it was later in the day when it occurred and we had to work the next day. Of course, when we approached the management team here they did not reimburse us for the hotel stay. The logic that was used was that it was just water from the garbage disposal and was of no harm to us but was just "disgusting" as was stated by the property manager. In my mind this was rather faulty logic; we as tenants could not expect Cypress Place to reimburse the hotel stay because they expected us to sleep in our flooded unit while someone cleaned up the unit while we slept; this of course is my assumption but they certainly did not provide an alternative. As such I am an unsatisfied tenant, which is why I'm writing a review about my experience. Cypress Place; or perhaps it may be more accurate to state that the property manager, does not have the best interest of the tenant but rather the interests of the corporation and its shareholders, this is my perception based on my treatment and it most certainly feels that way.
1525556551
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnbzllU0NREAE!2m1!1s0x0:0xc3cf3554f11ac483!3m1!1s2@1:CIHM0ogKEICAgICgo9eSCQ%7CCgwIx8q41wUQwNr2kgM%7C?hl=en-US
Carbuying Account
google
https://www.google.com/maps/place/?q=place_id:ChIJ_3285sCxD4gRg8Qa8VQ1z8M
Hello and thank you for your review. I understand your frustrations and I have some really good news for you! We plan on seal coating and installing speed bumps in June! Also, we are investigating the possibility of installing all new laundry equipment in the near future so stay tuned! I would really like to speak with you over the phone or face to face to hopefully address your concerns. Please call or stop by the management office anytime!
1525701647
1
The rules are out of control, they refuse to install speed bumps to stop the people speeding through the parking lot, the plumbing in most buildings is terrible, the "low flow" everything is too low flow, they keep making new rules and force them on the residents (most recently parking restrictions,) the laundry machines are too small and too expensive, the rent it too high compared to the local market and they keep raising the rent with zero added features or comfort
1533062344
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3d3ZfUThnRRAB!2m1!1s0x0:0xc3cf3554f11ac483!3m1!1s2@1:CIHM0ogKEICAgICwwv_Q8gE%7CCgwIyNmC2wUQgOPQ_gE%7C?hl=en-US
Dean Whitmore
google
https://www.google.com/maps/place/?q=place_id:ChIJ_3285sCxD4gRg8Qa8VQ1z8M
We love having you Dean! Thanks!
1533314337
5
I love living here
1596827972
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDa0xfTkRREAE!2m1!1s0x0:0xc3cf3554f11ac483!3m1!1s2@1:CIHM0ogKEICAgICCkL_NDQ%7CCgwIxNK2-QUQyID20AE%7C?hl=en-US
Margaret Otto
google
https://www.google.com/maps/place/?q=place_id:ChIJ_3285sCxD4gRg8Qa8VQ1z8M
Margaret, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Cypress Place at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!
1597005196
4
Overall, I really enjoyed my experience here! Management is great, super friendly and helpful. The maintenance team was also friendly and efficient. Plenty of parking. The hallway and foyer of our building was kept clean. I never had any issues with packages getting lost or stolen. The landscaping was always kept up and there are picnic tables and grills available to use. When we first moved in, we could rarely, if ever, hear the upstairs neighbors. However, towards the end of our lease, new tenants moved into that unit, and they were very loud. We could hear them walking/running around, the child screaming and crying, and even their TV. In full disclosure, we didn't bring this issue to the management's attention since our lease was ending soon anyways. Plus the majority of tenants are friendly and respectful. We had a few maintenance issues with our unit that could have been a huge headache, but the management and maintenance team went above and beyond to make the situation the least stressful it could be.
1585090294
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjdllldWJREAE!2m1!1s0x0:0xc3cf3554f11ac483!3m1!1s2@1:CIHM0ogKEICAgICcvYeubQ%7CCgwI9p3q8wUQ0P7rxwI%7C?hl=en-US
Don Palmer
google
https://www.google.com/maps/place/?q=place_id:ChIJ_3285sCxD4gRg8Qa8VQ1z8M
Don, we are disheartened to hear that your experience at our community has not met either of our expectations. We strive to give 5 star services in every situation, but we have fallen short and we apologize. Please feel free to reach out to our manager Dan at 847-364-0004 at your earliest convenience so that we can make this right moving forward. We appreciate your feedback.
1589894400
1
Terrible Customer Service and very bad manager They dont respond to calls and emails They will not give Amazon gift cards after promising us
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