Young lady meghan, completely got our order wrong and blamed it on our company and basically said she didn't make any mistakes on her end. Our order was two weeks late, with items we did not purchase. When asked we were given an attitude because we didn't accept them. We then were told we can order samples next time, which we did and we were never informed that we had to purchase them. We didn't appoved of the samples so we didn't accept them. Young lady then informed us that they had to pay a restocking fee, and a return fee and that we couldn't order samples unless we pay for them and had to keep them. Which we were never informed the first time. When approached about a situation she is very fiesty and rude.
From the very beginning I knew I was in good hands with Scooter and his incredible team at Trinity Graphics. He walked me through exactly what I needed. Communication was great, product is TOP QUALITY. Scooters attention to detail AND his passion for what he does shows in his work. Our shirts, hats and hoodies are the very best because of Trinity Graphics.
My company loves using Trinity Graphics for all of our "swag" needs. Their customer service is fantastic and the quality of the apparel is hard to beat! Service turnaround is lightning fast!
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